Classic Reviews




 TIM R 
I've been going here for service and inspections for over twenty years. Way back to when Paul's was the Shell gas station on VB Blvd. Always great service, fast and have never felt like I was being taken advantage of or overcharged. Nick does the inspections and I am always happy to see his smiling face. This is a great place to take your vehicle for service.


 DIANE S 
I have been going to Paul's Auto since I was a kid. They do an excellent job on my car each time and the staff is fabulous I would go nowhere else....


 ROBBIE F 
Contained great service. This is the place for all auto repairs.


 ROBERT E 
Showed up for annual inspection, which Nick performed promptly. He took the time to answer my questions about tire wear and safety. When I pointed out a scratch received recently, Stuart had me pull up to the body shop, where they cleaned and buffed the spot. Fortunately it was paint left from whatever caused it. These guys are great.


 SCOTT/WENDY T 
Very trustworthy company. Would highly recommend.


 PAMELA S 
I received reminders for an oil change and finally had it done this past Tuesday with infant in arms. The staff was cordial yet professional and the service was excellent.


 CLARENCE W 
As always, professional and quality service.! A really quick turnaround!! Clarence Warnstaff Virginia Beach


 JOANNE J 
Thanks , you have very great, and helpful.


 PAMELA S 
I called early Saturday morning reporting a leak in one of my tires. I was told to come on, and arrived before 9 am. My tire was repaired immediately. In and out in 20 minutes. What amazing service!


 W PAGE C 
Service was on the mark as usual.I'll continue to use Paul's for all my auto service.


 SHELBY J 
Professionalism st it's best. Taking my 2007 TJX into Pauls.us always a great experience. I trust rhem.with my vehicle and can be reassured that there are NEVER any issues. The outcome is always positive, any recommendations are necessary and for the good of the vehicle and not just recommended to make additional profit like other dealerships and mechanics many experience. I am a forever customer!!!


 Anonymous 
Good service and friendly.


 KELLY T 
I like & trust Paul's Auto Service. Always prompt, polite & helpful. I have & will recommend theirs services to anyone needing Auto Services. Nice to have a trusted Auto shop.


 SIDNEY D 
Awesome Inspector.I have been coming to your facility for years and have had excellent service. Nick got me in and out in a timely manner. I appreciate his sense of humor.He has inspected all of my family vehiicles and we trust him. Great Job Nick see you next year.


 DIANE S 
I always have a wonderful experience at pauls auto. I've been going there since I was a little kid. The staff is amazing !!!!


 ROB O 
Great service as always . Got in and out and paid a fair price ...


 JOHN C 
quick ,friendly service .


 Anonymous 
Paul's always offers quality service with excellent customer service!


 SHELBY J 
No matter what time of day I enter the door at this great establishment, I am greeted the same way by Chris or Stewart. These two owners are the absolutely best in the 757. I am overjoyed that I live one street over from Happy Street where this auto shop is located and that they have a team of professional and knowledgeable men who have serviced my vehicles for over 15 years. I trust them to take care of my wheels!!!


 Anonymous 
My family and I have been going to them for years for our cars, vans and trucks and its always a positive experience.


 JOAN U 
Paul's found and fixed a serious problem that the dealer could not find nor fix.


 JOAN U 
I have had a problem with my old car for several years and after taking it to several dealers, Paul's Auto found the problem. Hooray !


 SHELBY J 
Forever professional and great when taking care of my car!


 PATRICK M 
Great place


 KATY W 
Great shop. Friendly, responsive!


 Anonymous 
There was a terrible gash in the side of one of our work vehicles. We emailed pictures and were provided a quote. The total cost was less than the estimate as they were able to find the panel for cheaper. I appreciate the fact that they passed along the savings and could have easily not. We were told it would be about a weeks turnaround and it was. Thank you for the great service!


 WILLIAM W 
I like paul auto


 JOE M 
I just purchased a used 2003 Toyota Camry XLE. It's the most impressive car I've ever owned. My previous car was a1993 Toyota Camry. I drove it for 14 years. It was time for a change. My point is I am very possessive and obsessive about my "new" car. The interior looks brand new. I took the floor mats from my old car, had them steam cleaned. I'll stop and get back to a concern I had when I picked up my car after a wheel alignment and overall check. There was black grease like smears on a number of parts of the inside of my drivers side door. My lower front kick panel was also filthy, along with the lower door entrance panel had been marred by dirty work shoes. My cleaned carpet had also been dirtied. When I went home I used a cleaner to remove most of the grease, some remained. I couldn't clean my mat. I understand the environment the mechanics work in, dirty and greasy. I feel though that a little more attention should be taken when entering the interior of my car. Also, I've been to other shops and dealers that cover the seats and floor mats with heavy paper material for protection. I suggest Paul's consider the paper coverings.


 RANDY H 
great service


 TRACY B 
Once again Paul's Auto Service & Body Shop came through for me and my car again !! Feeling so Grateful for a business that is HONEST and above board . I was hearing my brakes make that awful sound, I went into Paul's and got an appointment for the following morning. Yes, I needed my front brakes replaced Chris brought the pads in to show me that they were worn out. Anyway as a single woman I highly recommend Paul's. Great service, and HONEST. THANKS GUYS Tracy Booth Lewis


 ANDY U 
All services were performed in a timely manner.


 SCOTT & KELLY M 
Great service and body work!


 JAMES D 
Another fantastic experience! It's great to have an auto shop that we can actually trust! Thanks, guys - always a pleasure.


 Anonymous 
Paul's Auto Service & Body Shop is a great place for service to my vehicle.


 PAMELA G 
Paul's auto is the best! Good people you can trust!


 ROBERT E 
Always prompt, reliable servive from Chris and Stuart.


 MIKE L 
Always a pleasure dealing with the fine people at Paul's. They are very informative and always willing to answer any and all questions. I have used their services for both mechanical work and state inspections. I wlil be using them in the future for any further mechanical issues.


 Anonymous 
My favorite and only place I take my vehicles for states inspection! Very thorough, fast, and fair!


 SHELBY J 
Superb as usual


 HENRY B 
Back on road!


 MARTIN S 
Outstanding and great value!


 ROBERT H 
The service here is the best. Professional staff all the way. Nick is always on top of things and gets me squared away.


 GROVER & TERESA M 
Had to get new tires recently and, as usual, I contacted Chris to help me out. He ordered the tires I needed, got me in the next day (had to take family to the airport so I needed a quick turnaround). They got me in and out in plenty of time. I always appreciate their quality service, fair prices and sensitivity to my schedule. Every time I have an opportunity, I recommend people to go to Paul's Auto for a trustworthy mechanic and super friendly service. We've taken all our cars there for the past 17 years and have never had a bad experience. It was a bad experience from another shop that drove us to Paul's and we've never regretted it.


 RODNEY S 
Sorry it has taken me so long to get to this. I have been trying to get to this, but something always seems to pop up. Plus, although I try not to be, I am a procrastinator! That's not an excuse, just a cold hard fact. And, no matter how hard I try, someone or something always gets overlooked. But, at least I am answering and I'm going to take your feedback review and complete it tonight, if it kills me! After all, you have earned it. You have always done a great job for me, this is the least I can do for you.


 MARTIN S 
Outstanding and fair value.


 HENRY B 
Great


 TIM H 
excellent service


 SAL S 
Absolutely totally happy ! Vehicle was finished on time and the work was superb .


 JOE M 
They were more than accommodating on time and price. I only waited a short hour to have my repairs completed. There was one repair that still needs to be addressed. I went in to have my wiper arms synched. They still need to be adjusted. I'm quite sure they will address the problem when I return the car.


 REBECCA R 
I have been going to Pual's Auto since I purchased my Town Home 6 yrs ago. They have excellent service, and as a woman I was always afraid of being taken advantage of....They have Never done that! I had 2 foot surgeries and was in a cast for over 2 years and couldn't drive. They would come and pick up my car (for Inspections and such) and bring it back to me. (pay over phone) I live just around the corner , but still...I don't know of any other repair shop that would do that! Chris is the Best!


 SHERMAN H 
Through and fast service. Friendly and knowledgeable staff. Called ahead and made an appointment - had me back on the road in an hour. Two thumbs up !


 SCOTT S 
I always have a good experience here. They are efficient and completely trustworthy. I have been using them for years and will continue to do so.


 PETER B 
Our family with over 8 vehicles throughout the last 18 years have been serviced exclusively by Paul's Auto Service. I take special exception to comments made by Guest53238. My husband, daughter, son, and myself have received ONLY superior service for all the years we have been customers. I have referred friends after they were treated so badly by the dealerships and each one referred felt the same way as we do. They have always gotten my family on the road for the least amount of money and always Advised of other issues that could wait for a period of time to let us know what we needed to save for. That was VERY important especially with 2 in college. We have had minor work, engines, transmissions, body work and painting done and all aspects of each endeavor were performed as if it were their own vehicles which gave my family the peace of mind to continue to return time and time again. We have also had all our vehicles safety inspected by them for the same 18 years! Thank you Paul's Auto. You are truly "THE. BEST". The Bustanobys


 ROBERT M 
Still the best place in town for efficient service and fair treatment for all auto repair work.


 JEANNE A 
Awesome and quick service! Would recommend in a heart beat!


 FELESHA C 
Good service


 TIM H 
Very polite and professional experience. They successfully performed repairs to my vehicle in the time promised.


 ANDY U 
Great! As always.


 RANDY H 
great timely service


 CARLOS F 
Friendly and professional. I received good information on the repairs required. Fair price for alignment. Didn't receive the website price for scheduling maintenance online but I didn't see the web price until after I picked up my car. All good none the less.


 LIZ H 
Been coming here for 5 years - wouldn't go anywhere else. Always great service and kept well informed along the way if there are any unexpected additional costs. Fantastic value for money.


 MICHELLE M 
Courteous, honest and professional Auto shop.


 Anonymous 
The best service I've received among any auto shops, dealerships, garages. Attentive, prompt, reliable, and competitively priced.


 JOE M 
I have a 1992 Toyota Camry. The staff at Paul's are always open and honest about what repairs would be appropriate for my car given the age and mileage. I was somewhat surprised to be charged for tire rotation. According to the email I received from Paul's I was made to believe it would be included in the service. I could have gone to Treadquarters to have the tires rotated free. Other then that, I was completely satisfied with the work that was done on my car. I will continue to bring my car to Paul's for service.


 Anonymous 
Prompt ,friendly and trustworthy service is the norm.


 ROBERT E 
These guys are the best! In the ten plus years Paul's has cared for my vehicles, I have no complaints. Excellent technicians, the best customer service and extremely fair pricing. Easily a five star business.


 PETER B 
Paul's auto shop is the very best with the most honest personnel I have ever had the privilege to do business with. Keep up the honest professional workmanship! Pete and Beth Bustanoby


 ROBERT / ALICIA G 
Paul's Auto is always very knowledgeable and thorough. They were able to find the source of a coolant leak that we have been trying to find for years! Reasonable rates and never pushy. I never feel I'm being taken advantage of. Thanks, guys!!


 Anonymous 
Everything was wonderful. My car was fixed in one day and I was treated very courteously. My only regret occurred when I found out I could have taken it to Walmart for $100 less.


 Anonymous 
Great


 KATHY L 
good as usual


 ANGELA B 
Timing was perfect, professionalism was perfect, and pieces were fair. Thanks for your service in such short time I expected! I will be back!


 ROBBIE F 
Always a great experience. The team works with my schedule and that of my family to ensure our vehicles receive the maintenance and service requested.


 MELBA W 
I always get the best services. They take good care of my car


 JOHN W 
Excellent!! Great repair & service. Thank you


 MAURICE V 
Repairs were done professionally


 Anonymous 
I would recommend these people in a "heartbeat" - and I have. They are very knowledgeable about cars and a pleasure to work with.


 Anonymous 
As usual the staff was very responsive and delivered the service I've come to expect. Great job once again.


 ROBERT E 
Professional, curteous, and prompt as always


 HENRY B 
fine.


 JOE M 
Excellent service by personable professionals who make sure the customer is 100% satisfied with their work!


 STEVE B 
Great


 SCOTT & KELLY M 
Quality service at a great price


 MELANIE M 
My service and visit were superb as usual. I can always depend on good service which transposes to a well running vehicle. Everyone is friendly and customer service oriented. I recommend Paul's to everyone seeking service. Thank you!


 LEANNE B 
You all are awesome!


 BARBARA J 
As usual PAULS AUTO service & body shop is honest professional and the work is done in a timely manner..THANK YOU TO ALL THE STAFF


 SHIRLEY D 
The work is always done in a timely fashion.


 DIANE S 
Always a great experience! !!


 SHELBY J 
Awesome place to have your cars taken care of. This team of guys are friendly , personable and so professional.


 W PAGE C 
I made an appointment to have my car serviced and was in and out in less than 45 minutes.The technician did a great job.


 JOHN M 
Excellent service -- Thanks again


 LORETTA J 
Excellent


 KENNETH R 
As usual.Vehicle needed an oil change and inspection .Nick has always done a great inspection . He has always done a great job for looking out for me and my family.If something needs taking care of he makes sure that I have a safe vehicle.


 SHIRLEY D 
The job was excellent and done in a timely fashion. I was quite pleased.


 Anonymous 
Paul's Auto Service is amazing. Their professionalism and honesty are exemplary.


 ROB H 
We had some minor body work to our car and I was very impressed with the results and the customer service. I would definitely recommend Pauls Auto Service to anyone. Great job Stuart and the guys in the body shop.


 HUE U 
Good service and on time.


 TRACY B 
I left a message late Saturday and received a call back Monday morning, very easy to talk to and explain why I needed help, Chris had me bring my car in as soon as I could, put it on the rack figured out what needed to be done. Done Right, they Never tried to push something on me that wasn't Needed Paul's is the real deal an HONEST business.LADIES if you need a HONEST, STRAIGHT UP MECHANIC shop COME TO PAUL'S. I AM SO GRATEFUL that I did. Thankyou, TB Lewis


 JOE M 
Friendly, professional service. Final bill was lower than the initial estimate. Very pleased with the quality of service and how much better my car operates.


 STEPHEN M 
I enjoy going to Paul's. I am very thankful to my friend Robert who introduced me to them years ago. They are always honest and the work they do is always first rate.


 PAMELA S 
When I went into Paul's they had many customers in the lobby waiting and I was told It maybe a while until they could service my car. I enjoyed conversations with the other customers and before I knew it, I was informed that my car was ready. It took them no time to service my baby and I was on my way. Traveling out of town, my relative commented on how smooth the ride was and that my car was in excellent running condition. I contributed it all to Paul's Auto. I would not trade them in for any thing and as long as my old car runs the way that it does (Thanks to Paul's Auto guys), I won't trade her in either. They are the best in maintenance and customer service.(The price is always great as well.)


 BARBARA J 
I always feel my car is in excellent working condition when I leave PAULS..they are honest and up front about the work that needs to be done!!


 BARBARA J 
I always feel my car is in excellent working condition when I leave PAULS..they are honest and up front about the work that needs to be done!!


 JAMES K 
Excellent service, excellent body repair, great price, polite and timely!


 Anonymous 
Pauls's Auto staff is the best. They are knowledgeable and friendly. I trust them with my cars.


 DON N 
We have been taking our vehicles to Paul's for many years because we trust their work and their integrity. (Can't rate their body work, however, because we've never had to use Paul's body shop.) Stewart and Chris have always been excellent to work with, and any time there has been a problem (hey, nobody's perfect), they have made it right. They have our full confidence.


 MELANIE M 
Paul's is the epitome of excellent service. The caring,dedication and amazing work ethic keep me coming and referring them to others. Thank you for all you do!


 JAMES D 
These guys always take the stress out of car repair and state inspection. Top notch customer service, amazing quality of work, and the best value around, for both overall price, and definitely for the professionalism they offer in every category. We recommend Paul's Auto to everyone!


 VERGIE R 
As usual Paul's did an outstanding job on my car. My rear view mirror needed to be replaced, it's was a very expensive job according to the auto dealer. I ordered a replacement and Paul's installed it for me at a faction of the cost. One piece was even missing from the back of the mirror, they fixed it and it's as good as new. Great job guys.


 JOHN M 
Excellent service as usual. Thanks


 Anonymous 
Excellent service, very thorough & a reasonable price.


 ANDY U 
Always a great experience.


 CHARLES K 
I arrived early and was greeted by Chris. Coffee had been made. They took my truck in right at 8 am. I was done with some good advice from the mechanic by 9:30 am. A very good experience, thank you, Charlie


 ELANOR M 
Honest, fast and efficient. My brakes weren't working properly. They discovered that they were incorrectly installed by someone else and corrected the problem. They could have told me they needed to be replaced but didn't. I was in and out in an hour.


 KELLY G 
Went to have the State inspection done and was very impressed with all the staff, from the girl at the front desk to the gentleman who did the inspection. Everyone was incredibly polite and helpful. It was the first time I didn't feel like a car service was trying to fool me into fixes I didn't need. Very grateful I found a place I can trust and wouldn't think of taking my car anywhere else now. I will highly recommend this place to everyone!


 THOMAS H 
they were very courteous to me.ha my vehicle done in a timely manner; I thank them for all their help jean holcombe


 ROSE P 
van had to be towed driver was really great. as i said before pauls auto is the best in hampton roads would not trust any other to work on my van. they are extremely courteous respectful and have the best team working for them


 BETH B 
As always, I got great same-day service at Paul's! Love you guys!!!!


 Anonymous 
The service is exemplary. The staff is professional and honest.


 ROSE P 
fast and courteous great customer service was really suprised that it didnt take that long for the job a lot less than expected you are now my number one auto service and body shop thanks for a job well done


 TERRI L 
Been using Paul's for 6 years and will continue to recommend them to anyone. First and foremorest, my husband is always deployed and I honestly feel Paul's Auto has never once made me feel inferior or tried to get me for anything more than the true problem. Secondly, my husband likes to tinker with his truck and rig things up---most mechanics snubbed their noses, but Paul's is gracious and sees the vision/effort of my husband. Lastly, prices are fair and work is good----they never take us for more than the problem! Good people doing good work, can't ask for more than that!


 Anonymous 
I have been going to Paul's for my car inspection for years. As always the inspector was polite and professional.I don't feel like I am going to be taken advantage of.


 ROBERT S 
Professional at all levels.


 VERGIE R 
My husband and I have been coming to Paul's Auto for at least twenty five years. We own a Lexus and a Audi. Both of these vehicles are newer cars and I wouldn't trust any other repair shop to work on them. Unfortunately,sometimes I have to take the Audi to back to them. Don't get me wrong - Audi is good but I still would rather use Pauls, Their service is excellent, the prices are good and the customer service is outstanding. I recommend Paul's to anyone that needs auto repair service.


 MELANIE M 
I receive the same exceptional service every time I visit Paul's. The professionalism is superior and the caring keeps me coming back. It's always all about customer satisfaction. Thank you all.


 PAMELA S 
Paul's Auto Service and Body Shop is the best. The customer service is always great and the time that it takes to complete the job is impeccable. I wouldn't change to another auto service because I had a few to work on my car but Paul's staff are courteous, professional, and honest. They look out for their customers and I'm grateful to them.


 Anonymous 
Once again, great service by Paul's Auto Shop. From Nicole in the office to the guys in the shop. It's so easy to refer people to them. Thanks for your continued superb service!


 ROBERT E 
As always, great service! So good to have a shop that I can totally trust, and do exactly what they promise.


 JERRY D 
Serviced A/C. In and out with no problems. Fast and professional.


 LEANNE B 
Great, fast service as usual!


 CHARLES K 
Great experience however time wI'll tell.


 CHARLES K 
Great experience however time wI'll tell.


 LORETTA J 
You all were wonderful and my truck looks great.


 ROBERT E 
As always, great service and great guys to deal with.


 KENNETH R 
I have been with Pauls Auto for a long,long time. The people are very friendly,very knowledgeable of vehicles. Have had numerous vehicles they have inspected over the years,changed motors,brakes,etc.They do it at a reasonable price.I will continue to use place of business for ,hopefully a good number of years.


 SCOTT & KELLY M 
Workmanship is excellant


 LINDSEY M 
as always excellent service at a fair price and total trust in the integrity of advice given.


 Anonymous 
Friendly Mechanics.


 JULEA W 
Went there In March to fix my car bumper, the staffs was great & honest, the price was reasonable, especially being a woman, I alwasys afraid people gonna over charge when I bring my car for car service, but I don't hav to worry about it anymore with Paul auto repair. And yesterday ( March 30th ) I took my car in to have inspection done, and something go wrong with my driver side lights, I was a little concern when I dropped it off, but later they call me to let me know they were a small fix, would cost me nothing, I was thrilled to heard it. Thank you for the excellent service, I would only go to your guys when my car need work done. And I am strongly recommend Paul's auto repair.


 BOB C 
great job of making my baby look like new


 JANICE P 
Fast, friendly and courteous staff who get the job done! Thank you for all you do!


 PAMELA S 
Paul's Auto Service & Body Shop staff are the best guys in the world. I had a oil change and chasse lubrication and to my surprise it was very minimal in cost. I will continue to take my car and always get the best service and accommodation. Their customer waiting room always has coffee and flavored cream that I love. The T V programs are ones I don't usually watch at home but I look forward to learning something new by watching Michael Strayhorn, his co-host and guests.


 Anonymous 
As always, Paul's Auto has always been great at getting me in and out of their shop - and great work also.


 RUTH D 
I have been a customer of Paul's for fifteen years and have two cars which are in fine running condition. This is thanks to the staff who keep me up to date as to what needs immediately attention and what to be aware of. They are top quality workers and are a great team to have working and watching out for your best interest.


 MAUREEN C 
Thank you once again. My car has returned to being an Ultimate Driving Machine. ;)


 Anonymous 
The repairs were completed on time and consistent with the quote for the work. The repairs look great. I could not be happier. Thank you.


 RONALD W 
It's always a pleasure getting my inspection and talking to Nick... He always remember every story.


 DEA W 
Thank you for accommodating me in my situation (my headlights wouldn't turn off). I really appreciate you guys.


 HENRY B 
Inspection


 ROBBIE F 
Exceptional Service.


 DEA W 
Paul's Auto always take's care of my car. They are professional and friendly. Thank you!!!


 DIANE S 
I have been coming to Paul's auto for the last 30 years. Love this place. Enjoy seeing nick every year....awesome customer service.


 JAIMIE H 
The Man who inspected my 2009 Acura was thorough and kind. Next time I come in I hope to receive the very same service. Looking forward to getting a tune up and a few other things done. Thanks so much Paul's Auto!


 LEANNE B 
Pleased as always with the service I received!


 VINCENT S 
had it not been for your inspector I would not have known about my lights lenses needing cleaning and the battery hold down, job well done, I will continue coming.


 ROGER C 
The reason I return again and again to Paul's Auto to service all the cars in our family is due to the honest and prompt responses I receive. Thank you Chris and all the mechanics!


 RUTH D 
I HAVE BEEN A CUSTOMER OF PAUL'S FOR OVER FIFTEEN YEARS. I VALUE THEIR WORKMANSHIP AND WOULD HIGHLY RECOMMAND THEM TO ONE AND ALL.


 ROBERT M 
Great service as always.


 WILLIAM G 
Always fixed right the first time at a reasonable price. Work is completed quickly.


 RAM P 
This was my 4th visit to Paul's body shop. That itself says my satisfaction. During most recent visit the job completed was not up to par. But when I discussed the issue with the supervisor,he was very helpful in getting everything done right. Thanks to Mr. Stewart.


 PENELOPE C 
Excellent service and friendly people.


 LINDSEY M 
Service professionalism and integrity with a smile .. everything anyone could want from a car repair facility. We never worry that unnecessary work will be recommended - this place is an absolute gem Colin & Lindsay Martin


 WILLIAM W 
I consider them to be the best adviser ,good pricing,and very fair toward their customers. As far as I am concerned they are the best around.


 ROBBIE F 
As expected, the service and advisory continues to be excetional. They are consistent and an organization who cares about their customers. Strongly recommend Paul's to anyone who desires honest and commited service to the consumer. Robby


 STEVE D 
As always, a very positive experience. I brought my car in believing I needed brake work. Your mechanics gave the car a thorough inspection and determined I did not need any brake work, the problem was my lack of familiarity with the effect of anti-lock braking.


 YVONNE B 
always polite and gets the job done.


 Anonymous 
Quick service and fair prices by friendly, polite and helpful people.


 MARY M 
My inspection went a lot better than I expected. Had a lot of wear-and-tear on my vehicle this past year, and I just knew something was majorly wrong, and I needed a lot of work. What I need looked at is minor, and I passed the inspection with flying colors.


 MAUREEN C 
My car was towed to the shop, and I had an estimate the following day with an estimated time that the car would be ready. The people at Paul's Auto are always courteous and fair in their assessments.


 ROBERT E 
Great


 JACKIE A 
Paul's was able to get the part I needed (headlight) and install it plus doing the oil change in less than 2 hours. I have been going to Paul's ever since I bought my Prius. I have never been disappointed.


 Anonymous 
Excellent Service.


 LIZ H 
I never go anywhere else to get my car serviced. Friendly, helpful people with attention to detail.


 WILLIAM G 
Fixed car in one day. I have used them multiple times in the past. Car is always fixed right the first time at reasonable prices


 Anonymous 
Excellent Service with quality & a fair price.


 AIDA B 
It's always a pleasure dealing the gents on Happy Street at Paul's Auto.


 W PAGE C 
Service was completed on time.


 Anonymous 
Paul's Auto Services provides exceptional service to their customers.


 JOHN M 
Good work as has been my experience.. Thank You


 JERRY D 
VA State Inspection. Was quick and painless..


 Anonymous 
Friendly service at a very reasonable price.


 SHELBY J 
I can always expect 100 percent satisfaction at Paul's Auto. I had the pleasure to work with Stewart as Chris was on vacation. It was like working with Chris. I am so blessed to have a place right around the corner from my home. I will come back to Paul's Auto when I move away from this address. Love these GUYS!!!!!


 ROBBIE F 
Professional and customer service oriented.


 DAVID C 
They did work in a timely fashion and did an excellent job.


 PAT C 
Freon was added to my car Friday, and I paid the bill and left. Saturday AM my a/c was blowing warm air so I returned to Paul's. The same mechanic looked at my car again and found a seal leak in some type of plug which was replaced with another similar plug. He showed me the problem and fix. He was very pleasant and professional, and I went on my way. As of today, the fix seems to be working. If my car needs any additional repair, I will continue to do business with Paul's as I feel it is fair and stands by its work.


 CECIL T 
always good service


 MILTON T 
These guys are honest and fair. All the staff are friendly. Hate to have to see them but they are the guys to see.


 LINDSEY M 
A first class friendly service that you can fully trust - no attempt to upwell quality work at a fair price nice people :-) We hav been using them for a number of years and would recommend their work and service to anyone.


 HARRY S 
I was satisfied for the service I received on my vehicle.


 MICHELLE A 
The folks at Pauls are always awesome! They take great care of me & my car! Michelle


 KATY W 
Excellent service, clean shop. Have consistently had great service here and would highly recommend.


 Anonymous 
Paul's went above and beyond to complete my last minute needed repair. They were very friendly and even though I was a "walk in" the wait time was reasonable.


 W PAGE C 
Everything was completed and my SUV was ready when promised.The folks at Paul's really know how to take care of their customers. P


 MILTON T 
Dealer price to repair was a much higher price than what Pauls offered. The service was speedy, courteous, and considerate. Glad these guys are here to stay. Thanks guys.


 SHELBY J 
THE ATTENTIVENESS OF YOUR STAFF MAKES ME ALWAYS RETURN TO HAVE MY VEHICLES SERVICED, REPAIRED AND TAKEN CARE OF AT PAUL'S. CHRIS IS THE ABSOLUTE BEST AND I ALWAYS LOOK FORWARD TO TALKING WIT HIM ANS STEWART AS WELL. Paul's Auto will continue to have my business for years to come. Thank you Paul's


 AIDA B 
Great service, good value. My only complaint was that the car wasn't ready the same day, yet a full explanation was provided as to the delay and it was more than satisfactory.


 ROBBIE F 
Chris is knowledgeable and professional. He advises well and provide options that are reasonable yet fiscally manageable. Have yet to be disappointed. Strongly recommend the Paul's team!


 CHIMEZIE N 
Excellent


 RUTH D 
I have been a customer of Paul's Auto Service for over fourteen years. Their service is excellent. Their prices are very reasonable, and for mature women opinion they are courteous and accommodating, plus my 2002 Accord runs smoothly. I appreciate the top notch work they do and I enjoy the fruits of their labor with confidence.


 CHRISTOPHER S 
Everyone there is friendly and Nick does a great job!


 MELANIE M 
Excellent service as usual. Kudos to Chris and Nicole for their outstanding customer service.


 MAUREEN C 
As always, excellent work and customer service. Thanks guys.


 ROBERT E 
As always, service was great!


 JACKIE A 
They changed the oil which was the purpose of the visit and also located and fixed the source of the noise I've been hearing in the back for some time but didn't mention to them. There was no charge for taking care of the noise.


 MIKE B 
Our family takes all of our cars to Paul's Auto. This is a very knowledgeable, reliable, and a fair pricing auto shop.


 BONNIE G 
Always a pleasure. Very honest, and great quality of work. Will continue to bring my vehicle To Paul's. Thanks everyone!


 CHAD M 
Great job. Thanks for making my car look new again. Chad Manke


 ROBBIE F 
Excellent service with advice and recommendations for future consideration involving my vehicle.


 HENRY B 
in and out early


 Anonymous 
I am always pleased with the service I receive at Paul's Auto Service. Thank you.


 JOAN U 
excellent, as always


 YVONNE B 
Careing and Very Helpful!


 ALISA C 
Paul's is my go to shop for any regular maintenance or unexpected car troubles. They are very professional, knowledgable and accountable. If you have a more pressing concern they will go above and beyond to fit you into their schedule that day or the next day. I will continue to go to Paul's as long as I am in this area!


 Anonymous 
It was again a very good experience for me. Very friendly and knowledgeable experiance. Thank you! Plamen


 RANDY L 
Paul's Auto does Awesome work!


 PATRICIA L 
5 star.. service all the time


 SUSAN W 
Very personable, and VERY reasonable! Had the work completed as promised!


 VERGIE R 
Once again, the service was outstanding. I didn't expect to get my vehicle back so soon, the weather was terrible - snow and ice everywhere. They did the job so fast. The staff is so friendly and always willing to listen to problems as far as my car is concerned. They fell like family - I've recommended my son and my friends to Paul's. Thanks Chris, Steward and the rest of your staff for always doing an outstanding job. Sincerely, Virgie


 HENRY B 
Good service


 REBECCA A 
Paul's Auto is the very best auto shop in Hampton Roads. They are reliable, honest and courteous. I can always trust what they tell me- I have learned I don't need a second opinion! Paul's is a business, yes- but it cares about it's customers' well being first. Example: Paul's always tries to save the customer money- even at their own loss. most recently, after doing a lot of research for me, Paul's rejoiced with me when I found out my engine replacement would be covered under a manufacturer warranty. They obviously care about customer loyalty- I will be a customer for as long as they are around.


 KIT F 
Had to make a long trip for a funeral on a Saturday. My car had a slow oil leak which I planned to have attended to that following week. Took the Buick in on Saturday AM for someone to check out. Dennis not only took care of the problem, but checked out all fluid levels and all prep for a long trip. This special attention is why we will deal exclusively with Paul's and NO ONE else will touch or repair our vehicles! Have several friends and relatives taking their vehicles to Paul's for fair and honest service with integrity.


 Anonymous 
Great service! They evaluated a used car I was looking at an really gave me an in depth look at the state of the car, and how much it would cost to get it in shape. Definitely worth the money!


 PAMELA S 
Auto care & repair is top notch. Chris and Stuart are wonderful to work with to coordinate services. Work is done promptly and correctly the first time. Unnecessary work is never recommended. In fact, they often have less expensive solutions to fix identified problems. I first became a customer in 2009 when my car was towed to Paul's after an accident. I have been a satisfied customer ever since, and have made recommendations to several other satisfied customers. You really do find happiness on Happy Street!


 DIANE S 
I have been coming to pauls atuo since i was a kid and love the people and service!!! will continue to go there!!!!


 BELINDA C 
The service is great. Will visit again soon


 DANIEL B 
The service and professionalism of the employees are outstanding. Second to none.


 ADRIAN S 
I have been coming to Paul's for many years. Besides excellent mechanics, they do not pad the bill or recommend things that are not needed. Very honest.


 Anonymous 
As always -- great service.


 KENNETH R 
As usual A number one.


 JACKIE A 
I always go to Paul's for my oil changes. I appreciated that they noticed my expired inspection sticker yesterday and gave the car the overdue inspection.


 PLAMEN K 
12/18/2013 It was again exelent experience for me. Chris, the Manager is very knowlejable person and very easy to communicate with. Paul's Service finished on time and did extra checkups on my car to be sure that my Christmas travel to Florida will be safer. Thank you Paul's!


 GAIL 
I found Paul's on the internet, and we took our church bus in for body work based on all the positive reviews. We weren't disappointed! Everyone was helpful and friendly, and the bus looks great! We'll definitely use Paul's for our future automotive needs.


 Anonymous 
I needed a car inspection and I pulled up and got the inspection just like that. No wait.


 KEVIN G 
Was happy w service and will return to have it repaired soon as parts come in.


 ROBERT M 
Paul's continues to do great, timely work on all of my family cars. I wouldn't go anywhere else.


 WILLIAM W 
It was a pleasure to do bussines with Paul's Auto Service & Body Shop.


 LINDA G 
Fantastic service as always!


 PLAMEN K 
I took my daughter's car for service last week. It was again great experience. We didn't wait much. People there are very good of what they are doing. Very honest, which is important for me.


 ROBERT E 
Thanks Chris and Dennis for taking the time to find the cause of the mysterious noise in my Explorer. Much less costly than I expected . Maybe I will get another 200k miles out of it.


 ROBBIE F 
The team at Paul's Auto is exceptional. Always courteous and goes the extra mile to answer questions and offer professional advice. Robby


 MIKE B 
I trust this company and will always bring my cars there for all repair jobs.. Paul's Auto is fair in pricing and honest.


 VERGIE R 
As a long time customer of Paul's, I've recommended my close friends. Their service is excellent and the staff in friendly. Their prices are reasonable and fair and they stand behind their work.


 PAMELA S 
I had needed to replace my bumper for a couple years and had gotten a fairly reasaonal quote from Paul's. I finally took my car in and discussed with them again. I was told to bring the car in after the bumper was ordered, The work was done in little time and I was so thrilled to see the results. They did an excellent job. I have more work that's needed to restore my baby and she will be going back into Paul's this week. Paul's customer service is the best! Thank you guys, I appreciate you all greatly.


 YVONNE B 
Very Efficient and Friendly.


 LILI C 
the wait time is way too long. It took me 4 trips to get my car inspected. 7 am is not early enough. I came by Tuesday at 5:45 and waited till 8 to get my car inspected. Maybe you can hire another person to help Nick for inspection?


 MICHAEL C 
The patience and the flexibility that was afforded me was amazing ! I have gone to lots of automotive businesses and most tend to treat customers as a necessary evil to stay in business but I never felt that way. The office personnel, Chris and Stuart were very respectful and made me feel comfortable. I can't say enough positive things about the experience and given the opportunity, I will bring my business to them.


 PATRICIA M 
You can not beat the service at Paul's. Always helpful. Always dependable.


 JENNIFER J 
Great experience and low price. Fast service. Couldn't ask for more.


 Anonymous 
Excellent service.


 MARY S 
I went in for an auto inspection. The service was done great and in no time at all. The Tech came out and placed all who were waiting on a list and in a short time we were with a new inspection decal and on our way home.


 Anonymous 
good customer service, very professional and fairly priced


 MELANIE M 
It is always a pleasure to do business with the associates at Paul's. They are inviting, knowledgeable and caring. Their work is always followed up with care and a high level of quality. I refer my friends and family to you because of the trust you have instilled. Thank you so much and God Bless.


 MARK D 
I recently had both mechanical and body work done at Paul's, and I thought they did a very good job. Work was good quality, prices fair, and they really went out of their way to make sure I was satisfied. I will definitely go back and would recommend them to others.


 PLAMEN K 
My experiance again was great. They fixed my car the same day very quickly. Very friendly staff at Paul's Auto car service. Plamen


 BOB C 
did a great job


 WILLIAM S 
Your service was excellent as usual, but I wanted to thank you all for something special. I had accidently left my wallet in the passenger seat of the pickup when I dropped it off and it was just where I left it when I picked up the vehicle. It is very nice to deal with a business where the personnel all are honest and trustworthy. Thank you very much.


 JOAN U 
This is my go-to auto service shop. Trustworthy service and reasonable prices.


 ROBBIE F 
Excellent service! Staff is friendly and knowledgeable. Always a great experience and positive results.


 Anonymous 
My experience at Paul's Auto Service was exceptional, as always. Thank you!


 ROGER C 
I have come to expect the very best of service on my vehicles from Paul's Auto Service. We have 4 cars that are in top shape thanks to their fine work.


 Anonymous 
Great customer service!!


 DONALD H 
Alway's look forward to visiting Paul,s. Nick has been inspecting my vehicles for years. I trust him before any other to check them. Sincerely, Don Hipple


 NEIL S 
Friendly folks - good service. Get there early for inspection as others also want the service. Parking is a bit tight.


 CARLOS F 
Wait time I was given was accurate. Mechanic informative and friendly as he has always been.


 ROBERT E 
As always, no surprises. A great job at very fair prices, excellent customer service. Thanks for keeping our three car fleet in good shape.


 DAWN S 
Not as welcoming and eager to help as usualq.hoping just off day?


 JERRY D 
I've been having my state inspection done at Paul's for years now, They have always been thorough and fair. I have never worried about them finding problems that weren't legitimate. For a 'first come-first serve' service, waits have always been reasonable. Once in the shop, inspection goes quickly. Thanks for being honest and professional.


 STEVEN H 
Always done right, thats why I go to Paul's.


 KENNETH R 
Great as usual.


 FREDERICK B 
The car looks like it came off the showroom floor. The paint is a perfect match. Thank you!


 ROBBIE F 
Professional team who diagnosed and repaired my BMW in an efficient manner. Runs better now!


 LIZ H 
Excellent service and great value. I had been looking for a good honest garage for some time and now won't take my car anywhere else.


 ROBERT E 
The service, as always, was excellent.


 Anonymous Does wonderful work and got truck back fast


 FREDERICK B 
Nick is just wonderful. He is thorough during the inspection and points out things to look for in the future like tire and brake wear to monitor before they become issues.


 SHELLY K 
I have always enjoyed your prompt, thorough service and the courtesy of the people that work there.


 HARRY S 
Service was done in an accurate and timely manner.


 YVONNE B 
Was friendly and dose satisfying work.


 CYNTHIA C 
Thanks so much, your prompt service was awesome and I will always refer referrals to you.


 ANDY U 
Fast, friendly, and through!


 WILLIAM O 
The damage to our car was brout back to a new car. you have my admeration!!


 BILL M 
Chris took my daughter's car in with no appointment and had it back and running great the next day. Everything was explained to me thoroughly and feel confident my daughter's in a safe and reliable vehicle.


 JENNIFER B 
Paul's Auto Service is professional and provide exemplary service.


 GEORGE G 
my experience was very good, you kept me well informed of what you were doing to correct my problem, and the cost involed'


 Anonymous 
The service that i received was excellent. i was there to have my car inspected. the service i received was prompt and courteous. i always recommend the service to others.


 TERRI S 
Very customer related.


 Anonymous 
Excellent service as always. Thank you so much.


 VERGIE R 
As usual, outstanding service. My family and I have been coming to Paul's for many years and not once have we had a bad experience . They are fair with their prices and provide excellent service. I highly recommendd Paul's to anyone needing any kind of auto service.


 DEA W 
quick, professional and friendly service


 MELANIE M 
Customer service is always exceptional at Paul's Auto, as well as the auto service received. I trust them to do the right things for my car and for me. All at very affordable prices. Chris especially makes me feel very cared for and welcomed. Please keep up the good work. Thank you.


 TERRI L 
They never seem to busy to explain problems or help you with little everyday ones that may arise with our vehicle. With husband always deployed, I value knowing Paul's will be there with a fair price.


 WILLIAM S 
As always, the work was done properly and the service and reception by Chris & others was like family. Thanks guys.


 SHELBY J 
This team at Pauls Auto are extremely personable, consistent, helpful, concerned and always pleasant to work with. I trust my cars with them and always know that they provide the most honest and fair advice available. I am a widow and often times women get taken advantage of with auto repair shops because the mechanics feel that women usually don't know anything about car repair. That is true in my case but I always trust that Chris and Stewart are giving me true facts and never repair whats not necessary. They keep my vehicle safe and I feel assured that they are honest. Thanks for a great experience every time guys!!!!


 MICHAEL J 
My ratings say it all courteous, polite, eager to help. I kind of questioned before the work was done but when I saw the car I was blown away. I will always be a customer.


 WILLIAM O 
completed job quickly on time and gave exlent advice andestimates.


 ERIC S 
Quick, fast, accurate, and friendly service from Paul's auto!


 KATHY A 
Car looks great! Thanks a bunch.


 SHAKEMA B 
Great service.


 JEREMY H 
Always great experience taking my car to Pauls Auto. Decades of experience in one shop.


 MIKE B 
Excellent and fair price as always.


 MIKE B 
Paul's Auto provides excellent srvice for a fair price. I recommend this shop to everyone.


 ANDRE R 
Paul's Auto Service center was a great experience for me. Price's are reasonable and the turn around service was very well done as to the work performed on my vehicle. no matter what the problem seems to be, Paul's Auto Service Center can get it done. they have the knowledge and resources to do so.


 KERMA T 
I feel you were courteous and did a good job for a fair price. I also like taking my car to be inspected here because you dont exxagerate services needed to make money for your shop. I feel you only perform necessary work to make vehicle safe to operate.


 Anonymous 
Great Service


 GARY M 
always good honest service


 HENRY B 
Fast friendly inspection service


 DAWN S 
great company! honest.


 W PAGE C 
My latest visit was outstanding as usual.


 WILLIAM S 
As always, it was a pleasure doing business with Nick and Chris at Paul's. They make us feel like family when we are there.


 GLENN D 
Quick and professional


 LINDA G 
As always great service, very friendly. I am happy to have them service all our cars!


 FREDERICK B 
The car looks AMAZING! Thank you so much for all you put into it and making this process smooth as silk.


 JOAN U 
Satisfied, as usual


 LARRY C 
always you do a great job,and that why i have been coming back for over ten years.you have keep my 1994 cadillac deville on the road this long& you have replaced almost ever part.Next year when the car hits 20 years& becomes an antique i will let you paint it.larry


 HENRY B 
great service


 PAMELA H 
Fast and great price, couldn't be more pleased.


 PATRICIA C 
Friendly and knowledgable staff. Excellent customer service. Fast and accurate work.


 EUGENE L 
As always, very satisfied, quick, honest ,trustworthy. Thanks


 KATHRYN A 
The service is always on time. I had scheduled a few things to be done and they pointed out a non mechanical problem that we did not know about until they got it up on the lift. As a result we canceled some of the work until a decision could be made. They were so kind about it.


 Anonymous 
The service at Paul's is excellent. I have been a customer since the year 2000. I highly recommed them and their work, My 2002 Accord just had the first fine tuning, and she runs like a brand new car. The price, the work, the communication is the best.


 LINDA G 
As always very helpful and reliable.


 SHELBY J 
Chris is always always efficient at handling my vehicles . Over the years I have NEVER experienced a problem with the service delivered to my vehicles. Paul has always kept my vehicles safe when I am not able to pick up my car when service is complete. I am a customer who will continue to patronize your business. Thank You Pauls.


 PATRICIA C 
Paul's Auto Service is an excellent place for service. They have a fast turnaround time, know what they are doing, and have excellent customer service.


 GROVER & TERESA M 
The shop personnel are very nice and answer all my questions. They discuss the problem with me and what it would cost to fix it , ( low cost ) i am always very pleased with their service and would recommend them.


 DON C 
excellent


 PLAMEN K 
Again service was great. I went only for a state inspection this time. It took them less than one hour and I was called that my car is ready. Very proffesionall and friendly management in the office. Mechanics that work there are long time employes for the company. Plamen


 JEROLD R 
The best


 Anonymous 
Service was outstanding.We were able to drop our car off and pick it up after hours as well.Chris called us when the car was ready and we gave him a credit card number over the phone.It was a breeze as usual.We will continent to rely on Paul's Auto for all our auto repairs and service.


 ROBBIE F 
The team at Paul's did a wonderful job on not only the cosmetic body work but also the analysis of the computer module. This involved tracking down a disconnected wiring to the battery, located in the trunk, to correct a module reading. Great service and price.


 TOM M 
The team at Paul's did a great job of determining the scope of the problem.


 CLARENCE W 
Always excellent service and min waiting


 SALLY H 
I have been coming to Paul's long before he was at his current location...over 20 years. That should tell you something!


 LISBETH, ERIC V 
Everyone at Paul's auto is super friendly. They help me understand what is going on with my car but they dont tell me i need things i dont. They never try to scam me telling me i need extra thing, i go there tell them what i need and they fix it. They work with you on prices to fit your budget. I will keep going there till i leave Virginia. Highly recommend it!


 JOAN U 
When I have an appointment at Paul's Auto I am seen on time. My time is valuable and Paul's Auto sees me promptly, calls me to discuss the problem they have found and gives me a reliable time period for when I can pick up my car. I appreciate their business ethic.


 SHELBY J 
As always, I am pleased with my vehicles being serviced at Pauls. My late husband always took the 96 Maximal there for inspections. I utilize them for all my car needs. Thank you team for your continued professional services.


 SHELBY J 
As always, I am pleased with my vehicles being serviced at Pauls. My late husband always took the 96 Maximal there for inspections. I utilize them for all my car needs. Thank you team for your continued professional services.


 SHELBY J 
As always, I am pleased with my vehicles being serviced at Pauls. My late husband always took the 96 Maximal there for inspections. I utilize them for all my car needs. Thank you team for your continued professional services.


 HENRY B 
Great job, will be back!


 GLENN D 
Once again, thanks for your professional and courteous service.


 RENEE C 
Was informed of much work needed at a tire store and took the car to you for a 2nd opinion. Was informed that far less was needed at the moment. Bottom line: much was saved.


 MARY M 
I should have gotten up really early like I usually do, but it had been raining, and I was off, so I didn't get to Paul's until 9:00 a.m. I got attended to around 10:30 a.m. That was a half-hour earlier than last year. The inspection was fast and smooth. I think I had to get a J clamp last year, but I passed this one with flying colors. The gentleman who always inspects my vehicle and I cracked jokes.:) If there's anything I need between now and next October, you can bet I'll be callin'!


 DEA W 
Paul's Auto always takes care of my car's service and repair needs. No need in going any place else! I especially appreciate the owners, who are very trustworthy.


 LIZ H 
Just been introduced to this company - wish I had known about them before. Very friendly, great service and will use them from now on.


 ROBERT E 
I have been taking my cars to Paul's for several years now, and always impressed with the great service. They do what they say they will do and I can count on prompt service usually on the same day. If you want a care care center that does it all, and you can trust, then these are the guys.


 SANDRA S 
Got the truck right in. Did the job and got me on the road. Thanks for the great job


 Alice Dougherty The ONLY place I go to get an inspection. Always fair and very nice!


 WILLIAM S 
It's nice to have a car repair shop where you are treated with respect and friendliness. Chris is a treasure for Paul's and provides a personable and kind face for the business. The repairs were done competently and on time.


 ROBERT E 
My experience again is a good one. These guys are prompt, efficient and professional.I highly recommend Paul's for any manufacturer's required service.


 ROBERT H 
What a great place. Clean,polite,professional. Thanks!


 PATRICIA M 
It is one thing to get exceptional service once in a while, but to when excellence is the norm, you know you have found a real gem. Thanks guys, you are the best!


 DANIEL B 
Excellent, friendly service. I would definitely would recommend them to everyone


 ELWOOD F 
It was great and comfortable feeling to have a repair done and no feel that you were being cheated. Thank you for your hospitality an keep up the great service.


 DON N 
Had our 2001 Pathfinder in for its annual inspection plus oil/filter change. The boys were quick and efficient, as they usually are. Always a pleasure dealing with Stuart and Chris.


 Paul's Auto Service & Body Shop replied:
Thanks for the treats. The muffins didn't last long!
 STEVEN H 
I can always rely on great service at Paul's. I have been comming there for many years and never been disappointed. Nick is the greatest!


 RAYMOND S 
Always do our auto inspections here because of the professional and courteous service.


 Anonymous 
Excellent job painting my car at a very reasonable price.


 WILLIAM S 
Work was done promptly and well.... but my radio is not working like it was when I brought the truck to your place. Can you check it out for me next week and get it going? Thanks.


 JENNIFER B 
I am very pleased with the professionalism and quality service. Thank you!


 ANDY U 
Filter, oil change and tire repair. In and out quichly.


 CHRISTINA T 
The customer service team was great as always. The repair didn't quite go as planned as the AC stopped working as soon as we drove off. However we brought it back in and everything was resolved. In our experience its been tough to find a good honest repair shop, you guys are a diamond in the rough! Thanks for your help!


 DAVEY T 
The service is always good & Nick does a great job w/inspections, I've been a loyal customer for years! Keep up the good work!


 DEA W 
Great service, as always. Thank you, Paul's Auto!!!! Super fast service and courteous customer care. I will continue to refer your shop to friends. Dea


 ROBERT E 
Chris and Stuart, thanks as always for the prompt service and repairs on my Explorer and Sable. Your are always able to find the cause of the problem, give me the options, and repair effectively.


 KATHY H 
Very helpful, clean, pleasant, and speedy service.


 JAN E 
Nicest Guys!! And my name is Jan not Jane - please fix.


 Paul's Auto Service & Body Shop replied:
Hi Jan, the computer assigns a screen name automatically with your first name and first initial of your last name. I do not think I can adjust that. Thanks Chris
 KENNETH R 
You guys are as good as ever.


 DONALD H 
I have been dealing with Paul's for 20 years. I knew Mr. Paul Sutton back in 1966 when he ran for Sheriff. I always look forward to seeing Nick. Paul's is a friendly place. Only downside is parking since on street was lifted. Don Hipple.


 RENEE C 
Done on time and will great results. Thanks


 ROGER C 
I recently had my vehicle serviced for general maintenance and inspection needs. I was very pleased to hear that Chris had collected information for me to plan on upcomming service needs based on their observations and the service history of the truck. I am now prepared for a major service and tune-up after about 6,000 miles. Thanks


 FOSTER Y 
When my car was damaged, Pauls fixed it at a very reasonable price. Another job professionally done. also, had the car detailed. It looks beautiful


 WILLIAM G 
Excellent job at a very reasonable price. I have had 2 cars repaired there and both were fixed right the first time for a very readable price.


 STEVEN H 
Always the best from Nick. He always lets you know if something is not right with your auto. Never disappointed at Paul's.


 AMY C 
I love the team at Pauls. Over the years they have taken the time to get to know me (single mom, two kids = crazy schedule)and are very flexible. They help keep my vehicle in tip top shape with email and text alerts to remind me when maintenance is due. I recommend them reguarly.


 Paul's Auto Service & Body Shop replied:
Thank you Amy!
 JAN E 
Very nice guys..... Appreciated the ride to & from the shop while my car was being worked on.


 LORI R 
Awesome service & turn around time again....


 GLENN D 
THE BODY WORK ON MY DAUGHTER'S CAR LOOKS GREAT. PAUL'S HAD THE LOWEST ESTIMATE FOR REPAIR IN THIS AREA. THEY DID A SUPER JOB! THE STAFF IS ALWAYS FRIENDLY AND PROFESSIONAL, AND THEY WENT ABOVE AND BEYOND WHAT I EXPECTED! THANKS!


 WILLIAM T 
Treated very professionally from recommendation to come back the next day to the prompt service I received. I will definitely continue to have my vehicles serviced at Paul's. Thanks


 ANN D 
Appreciate the good work and care given. Knowing little about what makes a car go - I like the honesty expressed by everyone there. Cheers for Dennis!!!


 Anonymous 
So far so good, they were courteous, repaired what needed to be repaired. Will return for an update review after 6 moths to confirm.


 CLARENCE W 
Quick, high quality and good value!


 Anonymous 
My recent appointment on Saturday, June 2, 2012 was exemplary. Thank you for providing superb customer service.


 CHARLES / RUTH T 
You had my car in working order very quickly and I appreciate it very much. Ruth Tenney


 GLENN D 
I've been taking my daughter's car and now my mini van to Paul's Auto since my husband passed away unexpectedly last summer. I needed a repair shop that I could trust and wouldn't try to take advantage of me! I believe the staff and mechanics are honest, professional and hard-working. I highly recommend them!


 PETER B 
In the past 15 years, we have received a new engine, a transmission on another car, a/c repairs, auto body repairs and painting on a wrecked vehicle, and the list goes on. What a "BREATH OF FRESH AIR" to have a competent, friendly, and most of all HONEST and FULL OF INTEGRITY Shop of Mechanics. WE will continue to do business with Paul's ONLY. When you find the best, no need to look else where. For our two new cars under warranty, we still returned to Pauls with the dealer's lack of knowledge and integrity. Thank-you Pauls Auto Shop! AND... PLEASE DON'T EVER LET NICK RETIRE!!! He has been inspecting our five cars for 20 plus years. Thanks again for your outstanding customer service Pete and Beth B. Va Beach, VA


 DAVE M 
I moved to this area in 2003 and was referred to Paul's by a friend. Great choice! I have used them ever since on my cars. I have always received professional courteous service. I am satisfied with their work. It's good to have a garage I can trust.


 SHELLY K 
Nick was very courteous and so knowledgable. There was a wait but I was kept informed of the time. My truck needed something minor done to it and Nick corrected it for me and then educated me in regard to the matter. Very personable and helpful. I was not just an inspection sticker, I was a real person there.


 JEANETTE B 
Pauls treat you fair and don't try to sell you something that you don't need. Thank You


 LISA R 
I have had my car inspected here for the last 21 years! Nick is awesome and Stuart is the best!!


 LESLIE W 
I noticed oil was leaking (again...)and I had a lot of work done a couple of months back. It turned out that a part they had installed was defective and they made good on the problem and replaced it with no charge!!


 PLAMEN K 
Staff is very knowlegable and friendly. Pricing is competitive and their assessments seem honest.


 Anonymous 
i've been taking my vehicles to Paul's Auto Service for many years and have always had wonderful service at a fair price. Thank you Paul's for keeping me on the road.


 WILLIAM G 
I drove in without an appointment. They called me the same afternoon with both of the solutions to two issues that 2 other shops were not able to find. They had to order the parts but my car was fixed by noon the next day. The price for the repairs was reasonable and I will be going back to them again!


 ED N 
It was so easy to make an appointment on line and get a confirmation. Not only did they replace my rear brakes and fix my emergency brake they inspected the truck without a problem. Thanks Paul's


 Don Hipple I have been coming to Paul's since Paul Sutton was the owner. Nick always inspects my vehicles. He is pleasent and i look forward to the visits. I sometime stop in just to say hi. Don Hipple, Va. Beach


 CINDY S 
GREAT JOB!!! Stuart was very nice.


 SANDRA S 
Work was done in a timely fashion and with the quality workmanship that has always been at Pauls.


 SUZY C 
I trust my car to no one else. As always, they are professional but yet, still give the car that "personal" attention. I recommend Paul's to all. Thanks!


 KENNETH R 
From start to pick up,the people,quality of work and general atmosphere are top notch.Have been a satisfied customer here for at least twenty years.


 WILLIAM S 
Appointment was set quickly and politely. Work done quickly and for reasonable price.


 LISA R 
I had a 9:00 am for an oil change and was out within the hour. Thanks to Stuart and his employees I didnt even mind the wait! See you again soon. Lisa Ross


 KERRY S 
Very Good, lengthy wait. But I'm OK!!!


 ROGER C 
I was able to make an appointment just a day ahead and liked the night drop off. I received a call when the work was done. I took a 500 mile trip the next day with no problems having confidence that my vehicle had been checked over carefully. Thanks


 DAVID B 
Excellent service and a great job on fixing the paint and rust on my truck


 JENNIE C 
Paul was helpful and friendly in making repairs to my car. He is a good mechanic!


 MICHAEL H 
Visit was good but parking is lacking, there does not seem to be a system to identify who comes before whome in the state inspection process.


 JOHN B 
always have our inspections done by Nick, he is great!!


 STEVEN H 
I have been coming to Paul's for over 30 years. In that time there have been changes,but alway for the better. Nick does my inspections and I feel very safe in my autos after he is finished, great job.


 VIVIAN H 
I moved to Virginia Beach six months ago...I am so very pleased with the service I have received from my new local mechanic...I swear I had my car looked at six times in PA to find the source of the terrible noise coming from my car everytime we would hit the brakes..my brakes were due to be done..but only Paul's got to the source of the problem of the noise...not only did they fix the problem but did so at a reasonable price..I am extremely pleased with all the services I have had done there and will continue to take my car there.


 SHELBY J 
Paul's is right around the corner from my residence and CHRIS IS AWESOME!!!! I am so grateful to God to have this shop to take care of my two childrem. Ms Acura and Mr. Maxima. lol Thanks a Million


 CHRIS W 
I appreciate the courtesy and service I receive at Paul's Auto every time I take my car in for repairs, and this time was no different. I am very pleased with the work done and I will continue to use Paul's for future repairs. Thanks.


 HENRY B 
Great service from inspector Nick. Will return!


 ANDY U 
Tell nick thanks for posting the inspection reminder. I will leave it posted.:)


 RENEE C 
I just picked up the car and will be interested in how it performs and whether or not the smell of burning rubber/oil that we have been trying to resolve has been corrected.


 LILI C 
Nick is the BEST. Excellent service as usual. It is always nice to be served by him. I was so impressed that he was cleaning the waiting room for the customers, wiping the chairs, making the coffee. He has provide the best customer servcie you can expect.


 CAROL B 
I have taken a 2000 and a 2004 Honda Accord both with well over 110K miles on them to Paul's within the past several months. When Chris calls and tells me the car I'm having serviced needs a particular service I feel like he's giving me the truth. The dealership has scheduled services which I sometimes wonder are necessary or not and when you have a warranty they have a captive audience however once the warranty was over we decided it was time to find a reliable and trustworthy "car" place and I found this with Paul's Auto.


 ROB O 
Hello my name is Rob Owens and I have been going to Paul's Auto for a couple of years now.Just the other day I had a tire leak and went to Paul's . They took me right in and put my spare on so that I could make my meeting on time. I'm a Realtor and I understand good service and Paul's Auto always provides me and my family outstanding service.


 Anonymous 
The team at Paul's did an excellent job taking care of my recent car repairs. They are always honest and upfront with pricing, concerns, and do a great job! I highly recommend Paul's to others.


 DONALD H 
I have dealt with Paul's for many years since when Paul Sutton was alive. I commend Nick, who has been inspecting my vehicles for many years. He is an asset to Paul's Auto

 
Paul's Auto Service & Body Shop replied:
That is very sweet and we love Nick too!
 GUS B 
Great Service honest. Let me know what what the car need and check by belts per my requests and said all was ok.


 Paul's Auto Service & Body Shop replied:
Thanks Gus, we will be sure to recommend you too. We appreciate you helping us so promply with our computer needs!
 ED N 
Thanks for the great service as always.


 GORDON J 
Excellent job of repairing my Granddaughter's Volvo. Cannot tell it had been hit. Their work was very professional and done in a timely manner.


 VIVIAN H 
My biggest fear when I left Pittsburgh was finding a good local mechanic, one that was honest...reasonably priced...and wouldn't tell me that there were unicorns poking holes in my muffler! My first experience with Paul's Auto relieved those fears...they came highly reccommended to me from someone here at Columbus Station. They provided me timely, efficient, and very corteous service at a competitive rate. I highly reccommend them as attested to by my five star rating!


 MIKE B 
Excellent job. I was very pleased with the paint job as well as the install.


 HENRY B 
Knowledgable pleasant staff made my inspection service pleasurable.


 HARRY S 
No problems. If I do have any more problems, I'll bring it back to you.


 ROBERT M 
I've been bringing all of our family cars to Paul's for several years now - always timely service, no billing surprises and I never feel like I've been upcharged or oversold service or parts.


 Anonymous 
My experience at Paul's Auto Service was exceptional. I have never been dissatisfied with their service.


 DAVID B 
Have never had any problems coming to Pauls to get inspection or getting answers to questions on all my vechicles


 HARRY S 
Totally Satisfied. I also appreciate the recommended service that needs to be done several months down the road.


 W PAGE C 
CHRIS WAS ABLE TO SEE THAT MY VEHICLE WAS SERVICED. WITHOUT ANY PROBLEMS.


 WILLIAM O 
Paul's is always dependable and prompt with their service. We think they are fair and do not try to get you to have things done that are not needed. We appreciate that. always curtious.


 PLAMEN K 
Very convenient location close to my work. Every time I go there I have a pleasant experience. Few of my coworkers also are using Paul's Auto Service. Very family oriented, friendly people with excellent work done. Just try it and see what I am talking about.


 SUZY C 
I have been using Paul's for many years now and they have always treated me with respect. I trust their integrity when they tell me that something needs to be replaced or repaired. I take excellent care of my car and so does Paul's and they understand the importance of my Mustang,to me. Excellent job Paul's!


 MIKE B 
Excellent service at a reasonable cost. We have been taking our cars to Pauls for over 35 years.


 KELLY L 
I left my vehicle at Paul's while I went of vacation. I had a water pump that needed replaced and the shocks were original on my 2001 Nissan Frontier. Paul's called me when ever they had a question and the job went great. Thanks


 SAUNDRA B 
As usual Paul's Auto did a fantastic job today; installed a inside broken door handle on my Toyota. They estimated 30 minutes to do the repair and I was out in 30 minutes. The price that was quoted was very reasonable and they charged just what they said they would. I've been going to this shop for years and they are always honest, reliable and reasonable with their prices.


 ELEANOR R 
Your service manager was curteous and informative. Even though I couldn't order the tires I requested at this time, I plan to have you inspect my vehicle in November.


 ANGELA K 
Great place for automotive service. Have been going here for over 20 years and have never had a complaint. Quality service every time. Great people to take care of your cars needs.


 KERRY S 
Been going here for years. Wouldn't change nothing. Keep up the good work!!!


 Don Naden A Ford dealership is cheaper than Paul's? That is hard to believe. We've brought our vehicles to Paul's for many years because we've come to trust Stewart, Chris and the staff -- a rarity in the auto repair biz -- and we recommend Paul's to other people all the time. Our last visit (oil change, inspection) was an example of how they look out for us as well: Chris pointed out that all the hoses appeared to be original (they were) in our 2001 Pathfinder and would need to be replaced at some point -- not necessarily now. He also pointed out that the brakes and tires are getting on in years -- but added that we needn't replace them for a while yet, just to be aware of it. We knew this, too, but appreciate the reminder. Nobody's perfect, of course, and you can argue that the shop could charge less -- but we trust Paul's, and that's priceless.


 CATHERINE H 
I love the ability to schedule routine services on line and at my convenience. The staff and service is fantastic. I'm very fortunate to have found Paul's.


 KEN L 
Paul's auto has excellent service and works hard to try to return your car as quickly as possible. I am very satisfied at the work they did.Thank for fixing the car.


 LEIGH H 
Very impressed by the friendly staff and professional technicians. I have never felt more comfortable asking questions and receiving answers that I could acutally understand :)My truck hasn't run this smoothly in years. Thanks guys... you have my business for life.


 Anonymous 
Stuart and the guys at Paul's Auto are wonderful in making sure that my cars are properly maintained. Thanks a lot for taking care of my vehicles!!!
 

Contact us today


call us for an appointment
757-486-1575
near by local auto car shop
128 Happy Street
Virginia Beach, VA 23452
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